How to Change Camera & Microphone Permissions

When you are in the meeting as a provider, and your patient is already in the room, you can bring up the focus controls by clicking on the three dots on the bottom right corner of their video tile. The control panel will then show up, where you can control the patient’s camera and microphone permissions. The options for camera are: hide self view, which will hide the patient’s view of themself; lock camera control, so the patient cannot turn their video on/off; and turn off camera completely so the patient will not have their camera on at all. Note that if you turn off the patients’ cameras or microphones, you will not have the option to turn it back on due to privacy concerns! For microphone permissions, lock the microphone so the client cannot mute themselves, or turn off the mic completely.